Frequently asked questions by mystery shoppers :
What is MiGFT?
Mukraj-Insights Global Field Team (MiGFT) is our in-house data collection team comprising of mystery shoppers and online interviewers
Who is a Mystery Shopper?
A Mystery Shopper is a person who poses himself/herself as a regular customer with the aim to evaluate the product/service quality. To know more about mystery shopping
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Who is an online interviewer?
An online interviewer is a person who collects information from people online especially through social networking sites
Can I work as a mystery shopper as well as an online interviewer?
Yes, you can work as a mystery shopper as well as an online interviewer
How do I register?
You just need to spend 1 minute to enter your correct details
What are the next steps after I have registered?
We will contact you as soon as we find a relevant assignment for you. Also, you will receive login details so that you get regular updates on assignments
If I accept a mystery shopping or online survey assignment but then are unable to complete it, what should I do?
You should immediately notify the project coordinator so that they can make alternative arrangements to avoid letting down their client. Ideally, you should notify the project coordinator 3 days in advance.
Is my personal information safe?
Yes, your personal information will remain strictly confidential and we never reveal it to any third party
How should I report my mystery shopping experience?
We will give you an online form to fill. The way to approach mystery shopping form is to remember that basically, you are like a reporter. You must never add your feelings or recommendations to a mystery shopping report. Your job is to just answer the questions, report the facts and describe what actually happened during your mystery shopping expedition without any bias
How would I get paid?
The payment is done online through PayPal or Bank account on 25th of the next month. You need to provide correct bank account or PayPal account details
What are you looking for in a mystery shopper?
You need to be honest and punctual and should be able to share feedback in an unbiased way. Also, you need to have good command over the English language.
How can I become an excellent mystery shopper?
As a Mystery shopper, you should recall your total experience in an unemotional, unbiased and accurate manner. You should be expert at remembering and recording the information. Also, thoroughly review the feedback form and mystery shopping guidelines before placing a call or visiting the outlet.
Which type of assignment should I work on?
When you are offered assignments by MiGFT team, make sure you accept all suitable assignments including mystery shopping as well as an online survey that might be offered. The top-class assignments will be offered to reliable MiGFT members only, so you need to prove yourself and build up a good reputation by performing consistently on all the assignments and submitting your report on time.
Can I become a full-time employee of Mukraj-Insights?
Yes, all our full-time employees started as a member of MiGFT team only. As we believe anyone who wants to work in market research industry should have first knowledge of data collection which you can easily gather by being part of Mukraj-Insights Global Field Team
Are there any age restrictions?
Yes, for all our assignments we need people who are above 18 years of age
How much can I earn per month?
It entirely depends on your performance. We give first priority to top performers while assigning work.
How many hours do I have to commit each day?
No commitment is required from your side as this is an absolutely flexible job where you can work at your own pace and as per your convenience
Will my identity remain confidential?
Yes, your identity will remain strictly confidential, the details you have entered into our database will remain in our central database only and will never be shared with anyone not even with our clients. Thus, only you would know that you are working with us as a mystery shopper or an online interviewer.
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